Talk to experts about Microsoft Office 2019. Visit the dedicated forum to share, explore and If you have feedback for TechNet Subscriber Support, to learn more. Mark the replies as answers if they helped. If you have any updates, please feel free to let me know. (Please refer to this article about how to back up and restore the registry in Windows: ) Before you modify it, back up the registry How you activate Office for Mac depends on whether your organization has an Office 365 (or Microsoft 365) plan or has a volume license agreement. Please note, serious problems might occur if you modify the registry incorrectly. Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac To use Office for Mac in your organization, it needs to be activated. You could refer to “Manually remove a Click-to-Run installation of Office” in article. Uninstall Office manually and reinstall Office. (If he is running 32-bit Office on a 64-bit operating system)Ĭscript.exe '%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs' /actĬreate a new administrator account in Windows 10 for a test.
Then copy and paste the command, click Enter at last:Ĭscript.exe '%ProgramFiles%\Microsoft Office\Office16\ospp.vbs' /act Please search CMD, right-click the Command Prompt and run as administrator.
If your user still has this issue after running Office as administrator, maybe he could try to active Office via command. Right click Word icon > Run as administrator > Yes > Activate Office again. > Used the link below to adjust the registry Would you please share more information about Office 365? Please go to File > Account in Office application, check the version number and update channel.
